SHIPPING POLICY

Everything you need to know about how we ship your Freedom Raised order.

OVERVIEW

At Freedom Raised, we aim to deliver your order quickly and safely across the United States. This Shipping Policy outlines our processing times, shipping options, and delivery details.

By placing an order with us, you agree to the terms described in this policy.

PROCESSING TIME

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons (holidays, sales events, or new collection launches), processing may take up to 5 business days. If there is a delay, we will notify you via email.

SHIPPING RATES & DELIVERY

Shipping rates are calculated at checkout based on your delivery location and the shipping method you select.

We offer the following shipping options within the United States:

  • Standard Shipping — typically 5-7 business days
  • Express Shipping — typically 2-3 business days
  • Free Shipping — available on qualifying orders

The exact shipping cost for your order will be displayed at checkout before you complete your purchase.

DELIVERY AREAS

We currently ship to all 50 United States and Washington, D.C. Unfortunately, we do not offer international shipping at this time.

  • Continental U.S. — Standard rates apply
  • Alaska & Hawaii — Additional surcharges and longer delivery times may apply
  • U.S. Territories — Additional shipping fees may apply

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package directly on the carrier's website.

If you do not receive a tracking email within 3 business days, please check your spam folder or contact us at support@freedomraised.com.

LOST OR DELAYED PACKAGES

If your tracking shows your package was delivered but you have not received it, please:

  • Check around your property and with neighbors
  • Contact your local post office or shipping carrier
  • Wait 24-48 hours — packages are sometimes marked delivered early
  • Contact us if the issue persists, and we will assist you

For confirmed lost packages, we will work with the carrier to resolve the issue. Replacements or refunds will be issued as appropriate.

INCORRECT ADDRESS

Please double-check your shipping address before completing your order. If you notice an error, contact us immediately and we will update it if the order has not yet shipped.

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply.

CUSTOMS AND DUTIES

At this time, we only ship within the United States, so customs duties and import taxes do not apply. Should we expand to international shipping in the future, this policy will be updated accordingly.

NEED HELP?

For any questions related to shipping, please contact us at support@freedomraised.com and our team will be happy to assist you.

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